Privacy Policy

Privacy Policy

Introduction

Welcome to http://chatbot-for-ecommerce-website.ai-website.info (hereafter referred to as “the Company,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our website visitors, users, and customers.

Scope

This policy covers all aspects of our online presence, including but not limited to our official website, mobile applications, online services, and products offered through these platforms. It is important to emphasize that this policy does not extend to third-party websites, apps, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides your interactions when:

  1. You use our applications and services as an authorized user.
  2. You visit our websites associated with this Privacy Statement.
  3. You communicate with us via email, phone, or text messages/SMS, including newsletters and promotional content.

Personal Data Collection

We collect various types of personal data to enhance your experience and provide tailored services. The categories of data we gather include:

  1. Account Information: Details required for creating and managing user accounts, such as usernames, passwords, email addresses, and profile pictures.
  2. Payment Information: Data related to payment methods, including credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Transaction-related data, purchase history, order details, and banking information for processing payments.
  4. Purchase Information: Products or services you have purchased, the quantities involved, and any associated delivery or shipping details.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  6. Location Data: Geolocation information provided when you interact with our services on a mobile device.
  7. Feedback: Opinions, reviews, and feedback you share about our products or services.
  8. Social Media Information: Data from social media platforms when you connect your accounts to our services, including public posts and profile information.
  9. Product Information: Details about products you view, search for, or purchase on our website.

We obtain this data through direct user input, automatic collection by our systems, and third-party sources who provide us with aggregated or de-identified information.

Cookies

We use cookies to enhance your experience and analyze website performance:

  1. Strictly Necessary Cookies: These ensure basic functionalities of our website, such as enabling secure log-in sessions.
  2. Preference Cookies: Tailored settings and preferences you’ve chosen for a personalized experience.
  3. Analytics Cookies: Used to gather insights on how users interact with our site for improvement purposes.

Users can manage non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data based on legal requirements and the purpose of its collection. Once these purposes are fulfilled, we securely delete or anonymize the data in accordance with applicable laws.

Security Measures

The security of your data is paramount to us. We implement robust organizational and technical safeguards, including:

  • Encryption for data at rest and in transit.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to protect against potential threats.

Children’s Privacy

We do not knowingly collect personal information from individuals under 18 years of age. If you believe we have collected such data, please contact us, and we will take prompt action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Access, rectification, or erasure of your data.
  • Right to restrict processing in certain circumstances.
  • Right to portability, allowing you to receive your data in a structured format.
  • Objection to the use of your data for specific purposes.
  • Non-discrimination in our services based on your privacy choices.

To exercise these rights or have any data-related inquiries, please reach out to our privacy team at [email protected] or through formal written correspondence.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any modifications will be posted on this page, and we encourage you to review it regularly.

Contact Information

For any privacy-related matters, including inquiries, unsubscribe requests, or feedback, please contact us at: